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Sheraton Centre Toronto Hotel, Toronto
191US$
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Key details
About the Hotel
123 Queen Street West,
Toronto,
Canada,
M5H 2M9,
Ontario
The 4-star Sheraton Centre Toronto Hotel in the Financial District features landscaped gardens with a 2-story waterfall and a renovated 43rd floor Club Lounge offering skyline views, complimentary breakfast and all-day refreshments.
Refined Room Amenities
The Sheraton's rooms feature marble bathrooms, mahogany work desks, and city views. Premium rooms provide access to the Club Lounge with complimentary hot breakfast and evening hors d'oeuvres.
Diverse Dining Options
BnB restaurant serves hamburgers, pasta, local beers and wines. Dual Citizen offers grab-and-go breakfast items, while the mixology bar presents Toronto-inspired small bites.
Pool and Meeting Space
The indoor/outdoor heated pool overlooks cascading waterfalls and lush gardens. Meeting facilities span 130000 square feet across 60 venues.
Central Downtown Location
Sheraton Centre Toronto Hotel connects to the PATH underground shopping system. The property stands 0.1 miles from Toronto City Hall, 0.5 miles from Eaton Centre, and 0.5 miles from Hockey Hall of Fame.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Free Wi-Fi
Free Wi-Fi in rooms
Parking
CAD 60 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Cycling
Services
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Sauna
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
123 Queen Street West,
Toronto,
Canada,
M5H 2M9,
Ontario
Map view
street view
123 Queen Street West,
Toronto,
Canada,
M5H 2M9,
Ontario
City landmarks
290 Bremner Blvd
CN Tower
1.4
km
Aquarium
Ripley's Aquarium of Canada
1.4
km
Market
St. Lawrence Market
1.4
km
Museum
Royal Ontario Museum
2.0
km
Baseball Stadium
Rogers Centre
1.5
km
Stadium
Hockey Hall of Fame
960 m
Gallery
Art Gallery of Ontario
1.1
km
235 Queens Quay W at Lower Simcoe St.
Harbourfront Centre
1.6
km
40 Bay St
Pro sports game
1.2
km
9 Trinity St
Distillery historic district
2.1
km
Square
Yonge-Dundas Square
750 m
Stadium
Scotiabank Arena
1.2
km
Public Building
Ontario Legislative Building
720 m
250 Fort York Blvd
Fort York National Historic Site
2.1
km
Park
Allan Gardens
1.9
km
Museum
Mac Kenzie House Historic
840 m
Museum
Bata Shoe Museum
2.2
km
317 Dundas St W
The AGO, Art Gallery of Ontario
1.0
km
Mall
Brookfield Place
680 m
Museum
The Grange
1.0
km
Church
St Michael's Cathedral Basilica
820 m
Nearby
Shopping Area
CF Toronto Eaton Centre
450 m
Square
Nathan Phillips Square
220 m
Public Building
Toronto City Hall
100 m
Public Building
Osgoode Hall
120 m
Monument
Campbell House Museum
250 m
60 Queen St W
Old City Hall
270 m
Museum
Textile Museum of Canada
500 m
Church
Church of the Holy Trinity
550 m
100 Queen St W
South African War Memorial
230 m
Restaurants
The Keg
230 m
165 York St
Osgoode Hall Restaurant
120 m
Osgoode Hall 130 Queen St W
Quinn's Steakhouse
250 m
96 Richmond St W Sheraton Centre
BnB
220 m
123 Queen Street West Sheraton Centre Hotel
Tachi
230 m
111 Richmond St W Assembly Chef's Hall
Little Khao
230 m
111 Richmond St W Assembly Chef's Hall
Little DaiLo
280 m
111 Richmond St W Unit 10
Trader's
220 m
100-123 Queen St W
Rosalinda Restaurant
170 m
133 Richmond St W
Short & Sweet Bakeshop
230 m
111 Richmond St W
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
8.6
Location
9.8
Service
9.0
Dining
6.4
Guest reviews
5.8/10
based on 5 reviews
4.5/5
based on 2506 reviews
8.4
8.4/10 based on 2371 reviews
#41 of 142 hotels in Toronto based on Tripadvisor
Robert
United States,
February
2025
6.6/10
My stay at the Sheraton Centre Toronto Hotel was wonderful overall. The check-in process was friendly and smooth, and the rooms were clean and spacious, though I found the decor a bit dated. On the downside, it felt a bit crowded during my stay due to a convention, but the central location made up for it with easy access to attractions. I'd definitely recommend this hotel for its perfect location and great staff.
Rooms
10.0
I stayed in the Richmond tower, and while it seemed a bit older, my room was well-appointed and very clean. The view of the courtyard was lovely, and the bed was unbelievably comfortable, making it hard to leave!
Service
10.0
Every staff member I encountered was friendly and helpful, from check-in to check-out. They truly made me feel valued as a guest, addressing my needs promptly.
Location
10.0
The hotel's location is incredibly central, making it easy to walk to popular spots like the Eaton Centre and other downtown attractions. I hardly used any transportation during my stay.
Dining
5.0
While I enjoyed the breakfast buffet, I thought the pricing was a bit high. The food quality needed improvement, especially for room service, which was not as appetizing as I'd hoped.
Facilities
8.0
The hotel offers great facilities like a nice pool area and the newly renovated Club Lounge, which I appreciated. However, the remodeling of the lobby could use more cozy seating areas for relaxation.
Brandon
United States,
December
2024
5.2/10
I had a mixed experience at the Sheraton Centre Toronto Hotel. The location is fantastic, making it easy to explore downtown Toronto, and the service was really good. However, some amenities were closed due to renovations, which significantly affected my stay. Overall, while there were positives, I think it's essential to wait until the renovations are complete before fully enjoying what the hotel offers.
Rooms
8.0
I appreciated the upgrade to a higher floor with a great view, but I did encounter some noise issues from the ceiling. The rooms themselves were clean and well appointed, though they felt a bit dated.
Service
7.0
The service was a highlight of my stay. The front desk staff were friendly and accommodating. However, I experienced some rudeness from a staff member in the breakfast lounge, which was disappointing.
Location
10.0
The location is perfect for exploring the city. I was within walking distance of numerous attractions, which made my trip even better.
Dining
5.0
I found the breakfast offerings to be quite basic and not as good as in previous visits. The eggs and sausage were not appealing, and the lounge didn't meet my expectations this time.
Facilities
5.0
Unfortunately, many facilities were closed due to ongoing renovations, including the restaurant and pool. This left the hotel feeling a bit lacking in amenities, especially given the rates charged.
D.
United States,
November
2024
5.4/10
I had a wonderful stay at the Sheraton Centre Toronto Hotel, where the fantastic location made it easy to explore the city. The spacious and modern room had amazing views from the 28th floor. However, the cleaning crew could have been more attentive to detail during my visit.
Rooms
10.0
My room was spacious and had modern furniture. I loved the gigantic TV and the very nice view from the 28th floor.
Service
10.0
The staff were friendly and helpful, always willing to assist. I appreciated their attention when I mentioned my room preferences.
Location
10.0
The hotel's location is perfect, close to major attractions like the Roger Center and various great restaurants.
Dining
8.0
While breakfast options were decent and varied, I found the dining area to be a bit cramped during peak times.
Facilities
8.0
The hotel features a year-round indoor/outdoor pool and a great fitness center, though the vending machine selections could be improved.
Frank
United States,
November
2024
6.8/10
I had a pretty solid stay at the Sheraton Centre Toronto Hotel. The check-in experience was welcoming, and the staff, especially Koren, really made me feel special. The amenities, like the unique pool and the Club Lounge, were fantastic, although I did feel the room decor could use a little updating. Overall, it was a great value for such a central location and I'd consider returning.
Rooms
7.0
The rooms were clean and spacious, though decor felt a bit dated. I appreciated the comfortable bedding and generous bathroom. My view was not what I booked, which was a letdown.
Service
8.0
Staff was friendly and welcoming, especially at check-in and the pool area. However, I noticed some unhappiness among lounge staff, which impacted the service quality there.
Location
9.0
The hotel's location is excellent, right in the heart of downtown and within walking distance of major attractions. It was super convenient for exploring the area and grabbing meals.
Dining
7.0
Dining options included a nice buffet with tasty offerings. However, I found the prices for cocktails and other menu items to be quite steep.
Facilities
9.0
The amenities were fantastic; the pool was a highlight, offering a unique experience swimming amid the skyline. The gym was bright and well-equipped, too.
Dana
United States,
October
2024
5.0/10
I had a great stay at Sheraton Centre Toronto Hotel, enjoying its convenient downtown location and amenities like the pool. While my room was clean and offered a beautiful view of the CN Tower, I did find the decor a bit dated. Overall, the friendly staff and easy check-in made for a pleasant experience.
Rooms
8.0
My room was comfortable, albeit a bit small and the decor felt a touch old-fashioned. I appreciated the cleanliness and the fantastic view we had from the 24th floor.
Service
10.0
The service was excellent, especially from Tinman at check-in. The staff was friendly and always willing to help, making me feel very welcomed during my stay.
Location
10.0
The hotel's location is excellent for exploring downtown Toronto on foot, with great access to shopping and dining right nearby, including Nathan Phillips Square.
Dining
7.0
Dining options were decent, though I felt there could be more smaller portions available for solo travelers. The food was good overall, but I wished the cafe had stayed open later.
Facilities
8.0
Facilities included a clean pool and sauna, although I did find the pool water a bit cold on the first day. Room service and other hotel amenities met my needs well.
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